Help Center
Frequently Asked Questions
Everything you need to know about our services, process, and guarantees
I've perfected my process over 40+ projects across 15+ countries. I use proven frameworks, AI-assisted tools, and a streamlined workflow that eliminates the endless meetings and bureaucracy of traditional agencies. I don't rush—I'm just incredibly efficient. Plus, I start with your strategy call on Day 1 and work focused until launch on Day 7.
Yes! We've achieved a 98% on-time delivery rate. If we miss the deadline (which rarely happens), you don't pay. It's that simple. We're so confident in our process that we put our money where our mouth is.
We offer a complete 30-day money-back guarantee. If you're not thrilled with your new website within 30 days of launch, we'll refund your entire investment—no questions asked. Your satisfaction is our top priority.
Yes! All Professional and Enterprise packages include 3-6 months of FREE AI chatbot service (valued at €297-594). After the free period, it's just €49/month, and most clients say it pays for itself with one extra lead.
Quick Launch (€799) is perfect for simple 5-page sites with basic features. Professional (€1,299) includes 10 pages, advanced SEO, 3 months free chatbot, and analytics—our most popular choice. Enterprise (custom pricing) offers unlimited pages, 6 months free chatbot, CRM integration, and dedicated support for complex needs.
Absolutely not. What you see is what you pay. All packages include hosting for the first year, SSL security, and the features listed. The only extra costs are optional add-ons you explicitly choose (like express delivery or e-commerce functionality).
Yes! We offer flexible payment plans for Professional and Enterprise packages. You can split the cost into 2-3 monthly installments. Contact us to discuss options that work for your budget.
After your first year of free hosting, you can continue with our hosting for just €19.99/month, or you can move your website to any hosting provider you prefer. You own your website—we don't lock you in.
Absolutely! You can start with Quick Launch and upgrade to Professional or Enterprise at any time. We'll credit what you've already paid and just charge the difference. Your website grows with your business.
We schedule a strategy call where we dive deep into your business, target audience, competitors, and goals. By end of day, you'll have a clear roadmap, design direction, and content plan. We keep it focused—no endless meetings, just results.
Not necessarily! We can work with what you have, or we can create content for you. Our AI tools help generate initial drafts, and our team polishes everything. If you have specific images or text you want to use, great—we'll incorporate them. If not, we've got you covered.
Quick Launch includes 2 revision rounds, Professional includes 3, and Enterprise offers unlimited revisions during development. We want you to love your website, so we work with you until it's perfect.
Every package includes revision rounds during development. After launch, we offer maintenance plans (€99-399/month) that include content updates, or you can edit content yourself using the simple dashboard we provide. Minor tweaks are usually covered under our support.
Absolutely! Check out our portfolio page to see real projects we've delivered. You'll see before/after comparisons, client testimonials, and the results we achieved. We're proud of every website we launch.
We use Next.js and React—the same technology used by Netflix, Uber, and Airbnb. This ensures your website is lightning-fast, secure, and scalable. It's modern tech that will serve you well for years to come.
Yes! Every website we build is mobile-first and fully responsive. With over 60% of web traffic coming from mobile devices, we ensure your site looks amazing and works perfectly on phones, tablets, and desktops.
Yes! All packages include SEO optimization. Professional and Enterprise packages include advanced SEO with keyword research, meta tags, schema markup, and performance optimization to help you rank higher on Google.
Absolutely! We can integrate with Google Analytics, Facebook Pixel, email marketing platforms (Mailchimp, ConvertKit), CRM systems, payment processors, booking systems, and more. Just let us know what you need.
Yes! All our websites include SSL certificates (the padlock in the browser), regular security updates, and best practices for data protection. We take security seriously so you and your customers are protected.
We train a custom AI chatbot on your business information, services, and FAQs. It uses OpenAI's technology to understand customer questions and provide helpful answers 24/7. It can also book appointments, capture leads, and escalate complex questions to you.
Yes! We integrate the chatbot with your calendar system (Google Calendar, Calendly, etc.). Customers can book available time slots directly through the chat, and you'll get automatic notifications. It's like having a virtual receptionist.
Our AI chatbot supports multiple languages including English, German, Spanish, French, and more. It can automatically detect the customer's language or you can set a default. Perfect for serving international customers.
Yes! We provide a user-friendly dashboard where you can update text, images, and pages yourself. No coding required. We also provide training so you feel confident making changes. Or, use our maintenance plans and we'll handle updates for you.
Yes! All clients get email support for technical issues. Professional and Enterprise packages include priority support. We also offer maintenance plans (€99-399/month) with proactive monitoring, updates, backups, and dedicated support.
No problem! You can request additional pages (€99/page) or new features anytime. We're here to help your website grow with your business. Just reach out and we'll provide a quote and timeline.
Still Have Questions?
Can't find what you're looking for? Our team is here to help. Get in touch and we'll respond within 2 hours.
⏱️ Average response time: 2 hours during business hours
Ready to Get Started?
Join 40+ businesses across 15+ countries already growing with my services. Your new website is just 7 days away.
